ABAX Terms and Conditions

ABAX has revised the General Terms and Conditions, valid from March 1st 2020*

* For new customers who have signed a Contract with ABAX after February 1st 2020, the General Terms and Conditions applies from the Commencement Date of said Contract.

To ensure the highest quality for our services, ABAX has revised the General Terms and Conditions according to Clause 2.10 in the General Terms and Conditions. 

ABAX has implemented the following changes:

  • The Customers rights and obligations in relation to the Goods are detailed in the terms and conditions (Clause 3.4)
  • The Customer is obliged to install the Goods unless otherwise agreed. Installation information is provided (Clause 3.7)
  • The Goods must not be changed or reconfigured by the Customer (Clause 3.10)
  • The Supplier reserves the right to request return of the goods in cases where misuse is believed to have occurred (Clause 3.11)
  • Title to the Goods shall remain with the Supplier (Clause 6.2, 6.3. & 6.4)
  • Broadened from ‘national laws’ to include any country where the Customer has access to the service and GDPR regulation (Clause 8.3)
  • The Customer should return all Goods upon termination (Clause 15.1.2)
  • Included ‘transfer’ to the list of the Supplier’s assignment and other dealings (Clause 17.1.1)
  • Product Group 3 (ABAX Worker and ABAX Performance) have been removed. The ABAX Worker service area has been transferred from ABAX AS to Håndverksdata AS (org. No. 989 307 835)
  • A new service ABAX API has been implemented (Clause 18.1 & 18.4).

If you have any questions, please contact ABAX at customerservice@abax.co.uk

ABAX has revised the Data Processor Agreement, valid from March 1st 2020

It's been almost 18-months since GDPR and the new Personal Data Act came into force. To ensure continued compliance with the regulations and fulfil its duties as a Data Processor, ABAX has revised the standard data processor agreement, available at https://www.abax.com/terms-and-conditions . 
ABAX has implemented the following changes:

  • Merged clause 4, the use of subcontractors and clause 6, the transfer outside the EEA.
  • Changes to the use of subcontractors shall be informed of in advance with a minimum of 30 days written notice. Customers shall have the right to object to such changes on factual grounds within 14 days.
  • A hyperlink has been included in clause 4 to an overview of all the subcontractors used by ABAX, including information that subcontractors outside the EEA are certified in Privacy Shield.
  • Changes to the data processing agreement shall be informed of in advance with a minimum of 30 days written notice. Customers shall have the right to object to such changes on factual grounds within 14 days.
  • Information is included in Appendix 2 that until 30 June 2020, ABAX together with Håndverksdata AS (org. No. 989 307 835), will have a joint data processing responsibility for the ABAW Worker service.

The changes in the data processing agreement have been updated with input from our customers and will further support data processing compliance.

Please note, no changes have been made to separately negotiated data processor agreements.

If you have any related questions please contact the ABAX Privacy Officer / Data Protection Officer at: dpo@abax.no 

Changes to the use of subcontractors shall be informed in advance with a minimum of 30 days written notice. 
 

ABAX UK Limited General Terms and Conditions: Effective 01 March 2020*

ABAX UK Limited General Terms and Conditions: Effective 25 April 2018*

Data Processing Agreement


Information about return/cancellation for Private Individuals

Sub Data Processors

Sub Data Processors:

Country:

Description

Link to homepage

Mekonomen

Norway

On your request we cooperate with Mekonomen in order to ensure Installation of your ABAX units.

https://www.mekonomen.no

Skan-Kontroll Norway In your request and only after signing a legal contract we share certain data with Skan-Kontroll in order to enable our after theft recovery solution. http://www.skan-kontroll.no/
Telenor Norway Telenor delivers connectivity to our sensors.  https://www.telenor.no
Visma BWise AS Norway Bwise help us operate our business intelligence system.  https://www.visma.no/bwise/
HG Datapartner Norway Delivers our ERP system Navision. http://www.hg-gruppen.no/?page_id=65
ITX Norge AS Norway Delivers our internal phone and commitioning systems.  http://www.itxnorge.no/
Ferde Norway On your request and only after signing legal contract we cooperate with Ferde to deliver Toll Road service including ferry.  https://ferde.no/
B&T Signaal Norway On your request and only after signing legal contract we cooperate with B&T Signaal to deliver out Toll Road service.  http://btsignaal.com/company/ 
ProffCom AS Norway ProffCom delivers resources to our customers service support function  https://www.proffcom.no
Easy-Park Sweden On your request and only after signing legal contract on this service we share certain data with Easy Park to enable this service.  https://easypark.no/

Caruso Dataplace

Germany

On your request and only after signing legal contract we can share certain data in order to offer new and better services. 

https://www.caruso-dataplace.com/

Skyrise sp Z.o.o.

Poland

Some of our development is outsorced to Skyrise sp Z.o.o. 

https://www.skyrise.tech/

Ruptela UAB

Lithuania

Supplier of our Fleet Management Solution.

https://www.ruptela.com/

Other ABAX Group Companies      

Sub Data Processors - Privacy Shield

Sub Processors Country Description Link to homepage Next Privacy Shield Certification Date
Intercom, Inc. USA In order to communicate directly with our users, we utilize services from Intercom IO. We do this to ensure better user experience and engagement. https://www.intercom.com/ 01.09.2021
Auth0 USA We use Auth0 to make sure your identity is not misused.  https://auth0.com/ 18.11.2020
Twilio USA We use Twilio to communicate with you via SMS.  https://www.twilio.com/ 26.09.2020
Mailgun Technologies, Inc. USA We use Mailgun to send e-mails to users of our PRO-KS product https://www.mailgun.com/ 28.07.2020
ActiveCampaign, LLC USA We use Active Campaign to automise communication with our customers and prospects  https://www.activecampaign.com/ 18.09.2020