ABAX Triplog helps Derby company to provide great customer service
A longstanding customer of ABAX, Derby Auto Electrical are extremely satisfied with the ABAX Triplog system that is installed on their vehicles, as it helps their business to provide their customers with the best possible service, as well as ensuring that client’s vehicles remain on the move with little down time and disruption.
Derby Auto Electrical Ltd, a member of one of ABAX’s partners, GroupAuto, are a family-run, premier approved car service centre, offering repairs, servicing and MOT’s to ensure that cars, vans and plant are always on the move.
Tony Ross, Managing Director of Derby Auto Electrical said: “We decided to start using ABAX after looking at various options available to us. In the main the cost effectiveness and the simplicity of the system made it obvious that ABAX Triplog was going to be the most appropriate system for us.”
The ABAX live map allows Tony to track the whereabouts of his fleet, in order to provide his customers with proof of being on site at a given time and also the estimated time of arrival of the engineer. This in turn creates great customer service.
Tony said: “one main attraction of the ABAX system is the new snail trail function, where we can track and prove deliveries at a given time, if needed. I would certainly recommend the system to any one as it is easy to use, the after sales customer support is good and also the value for money of the products.”