MKC Groundworks – Rapid Plant Recovery with ABAX

MKC Groundworks is a leading provider of groundwork and civil engineering services in the UK, specialising in site preparation, foundations, drainage, and landscaping. 

Recently, the company faced a critical challenge when a 3-tonne Hitachi excavator was stolen from their site. With no active subscription on the machine’s tracking system, the company initially had no way of locating the stolen asset.

Within just five hours of reaching out to ABAX, the team swiftly reactivated the account, provided an exact pinpoint location, and facilitated the rapid recovery of the excavator. This case highlights how ABAX’s efficient customer service and real-time tracking technology helped a non-customer recover valuable machinery in record time.

The Challenge

David Cawley, Plant Manager at MKC Groundworks, discovered that one of their key assets, a Hitachi excavator, had gone missing. Unfortunately, the tracking system on the machine was inactive due to a lapsed subscription, leaving the company without a way to trace its whereabouts.

"When we realised the Hitachi had been stolen, we had no way of tracking it because the subscription had run out. We were stuck." David Cawley, Plant Manager at MKC Groundworks

The loss of such an expensive piece of equipment posed significant risks, including project delays, financial losses, and operational setbacks.

The Solution

Realising the urgency, MKC Groundworks contacted ABAX for assistance. Despite not being an existing customer, the ABAX team acted immediately. Within 5 hours, ABAX:

✅ Reactivated the tracking system
✅ Set up a new account for MKC Groundworks
✅ Pinpointed the exact location of the stolen excavator

Thanks to this rapid intervention, the machine was successfully recovered and back in the yard the same day.

Luke Ives, Sales Team Leader at ABAX, commented on the case:

“This is exactly why asset tracking is so important. Even when a customer doesn’t have an active subscription, we do everything we can to support them. Our ability to react quickly and provide real-time location data made all the difference for MKC Groundworks. We’re proud to have helped recover their machine in record time.”

ABAX’s real-time GPS tracking, automated alerts and 24 hour customer service ensure that businesses like MKC Groundworks can recover stolen assets, reduce downtime, and avoid financial losses. 

Business Impact

✅ £30,000+ saved (estimated replacement cost of a 3-tonne Hitachi)
✅ Zero downtime – machine was recovered before any impact on project deadlines
✅ Enhanced security confidence – MKC Groundworks is now an ABAX customer

Why ABAX?

✅ Instant activation & real-time tracking – Even with an expired subscription, ABAX was able to set up and track the asset within hours.
✅ Proven recovery success – With precise GPS tracking, companies can locate lost assets quickly, minimising financial and operational damage.
✅ Exceptional customer support – ABAX offer 24/7 customer support, ensuring businesses can rely on them in critical situations. 

The successful recovery of MKC Groundworks’ stolen excavator underscores the value of asset tracking technology. ABAX’s ability to act quickly, even for a non-customer, demonstrates their commitment to supporting businesses in high-risk industries like construction.

By investing in proactive tracking solutions, companies can prevent costly equipment losses, maintain project efficiency, and protect their bottom line.