HCMUK and ABAX act quickly to help recover stolen ZX33-6 excavator
HCMUK and ABAX have worked in partnership to recover a mutual customer's ZX33U-6 machine that was reported as stolen on Tuesday, 18th of April.
The machine was fitted with an ABAX tracking device and supplies data to HCMUK and end-users through Hitachi’s ConSite Portal. ConSite is a tool which closely monitors a machine's operational status.
The customer contacted HCMUK to ask for their assistance in recovering the machine, which is when Gail Bell from HCMUK’s Product Support department swiftly contacted ABAX, as the application programming interface (API) that pulls data into Hitachi's Consite Portal is done once per day, whilst ABAX has access to live data from the machine.
ABAX was able to verify the tracker was still connected and reported accurate locations of the machine, which allowed HCMUK to supply the data back to the client. With the help of the police, the machine was recovered and reunited with the happy customer before 1pm on the same day it was reported as stolen!
Well done to Gail and ABAX for helping to recover the customer's stolen machine in such a timely and professional manner!
About Hitachi Construction Machinery (UK)
Hitachi Construction Machinery (UK) is a leading name in the construction equipment market, servicing the UK and Irish construction industry with national coverage from its 12 depots and appointed sub-dealer in Ireland. More information can be found at: https://www.hitachicm.co.uk/about-us/
ABAX is one of the largest telematic companies in Europe with high-quality software and hardware developed in-house. Our services help customers stay up to date, become more efficient and save money through world-class SaaS (Software as a Service). Our customer base of 44,000, and more than 536,000 tracked assets are constantly increasing our ABAX Global Network. ABAX is at the forefront of telematics connecting all company assets on an unprecedented level. Our mission is to continually help our customers run their businesses smarter and healthier, making it easy for them to improve efficiency, comply with legislation, and increase profitability. We are represented in Norway, Sweden, Denmark, Finland, the Netherlands, Belgium, Poland, and the UK with headquarters in Larvik, Norway.