Notifications overview

Notifications tell the administrator if something is not as it should be or if a threshold has been exceeded on preset criteria. The system will show how many unhandled notifications you have with a red number over the notification menu icon. As many notifications are time-critical, you can set up alerts via SMS and/or email. 

• Open the ‘Notifications’ menu: https://abax.cloud/central/notifications-settings/ or find it from ‘Admin > Notifications’ 

The following is a list of the available notifications for vehicles: 

• Gap too high between driven and measured distance (10%+ gap):  
  • Sent if the vehicle reports a 10%+ variance on distance-to-read mileage – this may indicate that the unit has been disconnected. 
• High speed 
  • Sent if a vehicle exceeds your set maximum speed. You can activate or deactivate this notification and set your speed threshold under the ‘Notification when exceeding maximum speed’ section. 
• Lost contact 
  • Sent if a unit goes 3-days without submitting a GPS position. This notification disappears as soon as the unit reports again. 
• Lost power source 
  • Sent if the unit loses its power source.  
  • This may indicate the unit has been tampered with. The unit does have an internal battery but it has a limited duration and you should act immediately.  
• No new trip in 14+ days 
  • Sent if a vehicle goes 14-days without registering a trip. The notification disappears as soon as the unit reports a new trip. 
• No new trip in 7+ days 
  • Sent if a vehicle goes 7-days without registering a trip. The notification disappears as soon as the unit reports a new trip. 
• Trip without a driver 
  • Sent if a vehicle has been used without an associated driver. 

The following is a list of the available notifications for equipment: 

• Equipment usage has reached service limit 
  • Sent if a scheduled maintenance limit has been reached. You can only receive this notification if usage log is set up -‘Equipment control – Usage log’.
• Lost power source 
  • Sent if the unit loses its power source.  
  • This may indicate the unit has been tampered with. The unit does have an internal battery but it has a limited duration and you should act immediately. 
• Low battery 
  • Sent if a unit has low battery. 
• No contact (GSM) in 25 days 
  • Sent if a unit has not recorded a GSM position in 25-days. This notification disappears as soon as the unit reports again. 
• No GPS position in 10 days 
  • Sent if a unit goes 10-days without submitting a GPS position. This notification disappears as soon as the unit reports again. 
• Service alert (less than 1 month until maintenance) 
  • Sent if a scheduled maintenance is due in the next month. You can only receive this notification if usage log is set up -‘Equipment control – Usage log’. 

• Click on any notification to add an email and/or mobile number.  
• If the criteria is met, you will receive an alert. i.e. if you set up the ‘Trip without driver’ notification, every time a trip takes place in a vehicle without an associated driver, you will receive an email and/or SMS allowing you to act quickly to solve the issue.